Web hosting is a commodity market. Chances are most of your existing clients have or need web hosting. With such a large potential market you need to have an effective way to manage recurrent billing.
Automation cuts costs:
Imagine you have 100 hosting clients each paying you monthly for hosting. That's 100 invoices every month. Now imagine 10% of them do not pay on time. That's another 10 contacts which need to be made in order to protect your income. Then there will be people who still haven't paid and before you know it another month is upon you. With our system it's no problem:
Variety of Payment Methods - You can choose how your clients pay you: credit/debit card (using your merchant account (WorldPay etc)), cheque, bank transfer, Paypal or set your own
Manage Taxes & VAT - Depending on where you are in the world, and indeed where your clients are you will require the flexibility to control taxes. You can set these from your control panel including tax exemption
Email Invoicing - You can configure your system to automatically generate and email invoices to your clients. The system can automatically generate PayPal invoicing or other payment methods in order to automate and simplify repeat billing
Reporting - Administrator can view reports by selected accounts and periods, including:
- Billing Balances - searches user accounts by balance and days in debt.
- Estimated balance exhaustion date - calculates the date when user account runs out of positive balance.
- Charge Log - shows the messages that your system exchanged with the Credit Card Online Processing Centre.
- Billing Entries - searches accounts by transactions performed over the specified time period.
- Monetary Transaction - shows all payments made towards each account over the specified time period.
- CC Processing Errors - shows the number of failed CC processing attempts
Managing Debtors -Your system can be configured to notify, suspend and/or delete accounts of users that have been in debt over a specified period of time. Respective warnings are sent first. With our system account suspension doesn't remove any of client's resources or configuration
Discounts For Different Billing Periods - You can create many billing periods within a plan for customers to choose from. In every billing period, you can set discounts for setup, recurrent, and over limit prices. This way, you don't need to specify resource prices in each billing period
Promotions For Hosting - You can create promotion plans that grant flexible discounts for accounts. Discounts are provided via promo codes and unnamed promotions and calculated based on the full amount charged
Credit Limit - Your account accumulates user fees up to a certain amount before credit card payment users get charged and check payment users get barred from buying more resources. Credit limit is set in the plan and can be increased (or decreased) for individual accounts and reset for all users in the system in one go
Billing Profiles - Users can create and switch between multiple billing profiles. One billing profile can be used for several accounts. Trial users don't have billing profiles
Refunds - You can allow complete refunds during the specified initial period and partial refunds after this period has expired. The duration of the period and refund percentage is configurable from the control panel. Only the latest billing period/month recurrent charges can be refunded , while other charges can be returned by crediting accounts manually
The billing platform we provide is included within your system at no extra charge however you can choose to use your existing billing systems if required.
Altaire offers the most complete reseller hosting solution available.
