Flash Tutorials  |
All resellers should view our online flash tutorials which give step by step details for setting up your branded account. Click here to view |
| How to log a fault call |
We have now merged our logacall.com services into your control panel. To log a call please go to your control panel and click support. If you cannot access your control panel please mail or call us |
Resellers Bible  |
Resllers be sure to download the latest Altaire Reseller Hosting Manual here (pdf document, 227 Pages, 1.7mb) |
| EasyApp script support |
Click here for details of all current EasyApp scripts and links to support/documentation |
| Login to control Panel |
Reseller hosting clients and resellers may log into their control panels here. Resellers with fully branded systems can log in at cp.yourdomain.ext |
| Customer Only Forum |
We have recently launched a new forum for resellers only. All resellers are advised to request membership for a chance to view the latest news and chat with other Altaire resellers. Please request the URL from your account manager. |
| Some queries may require you to give us your external IP address. If you don't know this you can find it by visiting this link: http://www.whatismyipaddress.co.uk |
|
|
| Fault Reporting |
eMail support @ altaire.com or call 0871 666 1166* |
| Server Access |
Please log into your control panel to book yourself into our datacentres |
|
|
| Customers may telephone 0871 666 1166* or email support @ altaire.com with any support issues |
|
| Users with Altaire SSL certificates may contact us on 0871 666 1166* or email support @ securessl.co.uk |
Any other support related queries please email support @ altaire.com or call 0871 666 1166
*(calls charged at 10 pence per minute)
